Administrative Assistant
August 2014–October 2016
Ensured that daily office tasks and responsibilities were completed with maximum efficiency
Greeted visitors and handled customer service through phone calls and email
Planned team development initiatives and collaborated with marketing to set up at events
Rigorously updated administrative procedures to optimize flow of operations during absences and leaves
Completed detailed monthly expense reports and tracked company-wide domestic and international travel arrangements
Repairs Coordinator
December 2014–October 2016
Directed all administrative and project repair efforts in addition to interfacing directly with clients
Increased efficiency of operations by implementing practical policy and procedural change
Oversaw timely return of all repaired equipment to customers both domestic and international while keeping within customs guidelines
Recorded customers' payments and billing using Microsoft CRM software
Constructed detailed repair orders and reports using Axapta ERP software
Consistently checked in, transported, stored, documented, and maintained progress reports on up to two dozen pieces of equipment per day
Reference: Angel Marino, Administrative Manager